Travel FX holiday money

Get the Best Travel Money Rates in Minutes…

Get the Best Travel Money Rates in Minutes…

✔ Commission Free

✔ HMRC Registered

✔ Free, insured Royal Mail Special Delivery

✔ Winners in the British Travel Awards

✔ 5* Rating on Trustpilot

How it works

Please read this small guide completely as it should answer all of your questions.


How do we offer such great rates?

As we are a broker we access wholesale rates that are updated every minute. Most banks and brokers set their rate in the morning and do not move it throughout the day. If there is a major exchange rate movement during the day you will only benefit from it through us.

What is the minimum order?

The minimum order is £300 of your chosen currency.

What is the maximum order?

We apply no maximum order value.

Can I order multiple currencies at the same time?

No, each currency needs to be completed individually and a handling fee will apply to each order below £700.00 value.

We do not supply travellers’ cheques and Prepaid Cards.


How do I pay?

You can pay by bank transfer, internet or telephone banking, BACS or CHAPS. Faster Payments is a free service offered by most banks now and usually allows us to see your payment quicker than other methods. It can take up to 24 hours to show in our bank despite your bank’s reassurance to the contrary. It may have left your account but that does not mean that we can always see it in ours yet. We recommend use of this service if it is available. We do not accept cash payments into our accounts, card payments or Cheques under any circumstances.

Your internet banking will not find us under the “pay a company” option as it does not feature Limited companies.

You should pay through the “pay a person “option. If you have used us before it is ok to use your previous order number as a reference if you cannot change it.


When do I pay?

We must receive your payment within 1 business day of your order being placed. No deliveries are despatched until we receive cleared funds.


Where can you deliver to?

The address you specify on your order. We do not recommend delivery to work addresses.

What happens if no one is at home when the Royal Mail delivers?

They will leave you a notice telling you they attempted delivery. As the package must be signed for they will return it to your local sorting office and you will need to collect it from them. All the information you need will be on the card.

Can I arrange a specific delivery time?

Royal Mail standard delivery is next business day by 1pm. If you require an earlier delivery or on a Saturday, please contact us to arrange. Please note, this may involve a charge

How can I track my delivery?

You will receive a despatch email from us with your unique tracking code. Simply enter it into this website for up to date tracking of your package. You will not see data until late evening on day of despatch.

How do I receive my money?

We will post it to you by Royal Mail Insured Special Guaranteed Next Day Delivery. Please note we can send a maximum of £7500 (or equivalent) per day per address so your order may be sent over 2 or more days. If you fall into this category we may discuss the delivery logistics with you. Your package will generally arrive between 9.00am and 1.00 pm. We only deliver to the areas dictated by the terms of the Royal Mails Special Delivery service


What will I receive as confirmation and other communication?

We will email you confirming the details of your order and details of our account for you to send payments to. It is important that you read this completely as it contains important information about your order and how to pay us correctly.

You will also receive an email from us when we receive your payment and again when we despatch your order.

Please ensure you check your junk/spam before being concerned about non receipt of these emails as your ISP may have blocked them and in some cases prevented you from receiving them at all.

What are the charges?

There are no charges, commission or postage to pay on your order unless your order is below £700 which will incur a £5.00 handling fee.

If you specifically require a particular note denomination or a delivery time outside of the Royal Mail standard schedule then a charge may apply. Please contact us for clarification.

Can I change or amend my order?

Yes, but this is at our sole discretion and may involve a charge.

Can I return unused currency to you?

We are very sorry but due to issues created by the Coronavirus Covid 19 outbreak we are unable to buy back currencies at the moment. We hope for normal service to resume shortly.

Can I cancel an order?

Orders once placed cannot be cancelled. If under exceptional circumstances you contact us and we agree to terminate your order you will be required to pay a £25.00 cancellation fee plus the costs of reversing the foreign exchange transaction. You will agree to this in our Terms and Conditions when placing your order.